Customer Satisfaction Feedback

As part of our continual improvement and customer follow-up process, Butler requests that our customers complete a 1-minute Web-based Quality/Project Delivery Survey after the delivery of each project. The data from these surveys is used to improve Butler’s services quickly and effectively to our customers.

Butler creates unique surveys for each customer based on the type of services we are providing. The link below will take you to a basic sample survey.

http://vovici.com/wsb.dll/s/4bbeg481f3

Butler also provides our customers access to view their related quality records, such as:

Customer Quality Plans
Project Status
Quality Feedback
On Time Delivery
Actual vs. Estimated Hours

Customized quality tracking based on customer requirements and specification is available.