Customer Quality Plans

Butler America surveys all of our customers on an annual basis to collect overall customer satisfaction results. This survey allows us to communicate and, more important, listen to our customers so that we can effectively improve and restructure the services that we provide. Following is an example of our survey results:

Since 2009, 97.2% of our customer ratings were ‘Satisfied’ to ‘Extremely Satisfied’.

Butler America Overall Customer Satisfaction graph

July 2010

Great and timely support. Butler work is exceptionally well done.

February 2009

Your designers are some of the best young engineers I’ve had the privilege of working with in my career.

April 2010

Have you seen the Target commercial, “WOW! That’s a lower price”. I’m thinking, “WOW! That’s a fast turnaround”.

Butler America team