SERVICES EXPERTS

Telcom Service Offerings

Offshore Services

Butler owns and operates a design facility located in Hyderabad, India. This facility provides the same high quality services offered via Butler’s Telecom domestic services. Engineering and staffing projects sent offshore provide the same high quality services, but at a dramatically reduced price.

  • Dramatic Financial Savings: Butler's International outsourcing is an extremely cost effective solution. Save money without compromising quality.
  • 24-Hour Availability: Take advantage of 24-hour resource availability, prompt response and rapid turnaround.
  • Stay Involved and Secure: Secure encrypted files are transferred through Virtual Private Network (VPN) connections. Design drawings are shared as computer images using Butlers "Product View" technology.
  • Skilled Professionals: Butler's team blends U.S. and Indian engineers. English- speaking knowledge workers are college educated many have advanced degrees and technical certifications.

Multi-Tiered Helpdesk

  • Helpdesk coverage options:  5x8  5x12  7x24
  • Standard and custom applications support
  • Enterprise desktop support

Application Development

  • Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and back office applications
  • Custom Designs and Commercial off-the-shelf (COTS) integration
  • Java, J2E, Visual Basic, .NET and Webshere, Peoplesoft and SAP

Quality Assurance Testing

  • Web application stress testing
  • Win Runner, Load Runner and other expertise
  • Usability simulation testing

Offshore Site Development

  • Assist clients with initializing offshore operations
  • Facility development and staffing support

… and a host of service delivery models

Offsite-Offshore Model

  • Optimize cost and maximize efficiency
  • Butler will maintain an office close to the customer and provide an offshore outsourcing facility

Onsite-Offshore Model

  • When project require close collaboration on a continual basis
  • butler maintains a team residing on the customer premises and an offshore facility

Offshore Relationship

  • All project development is handled at a Butler Offshore Development Center (ODC)
  • This model results in significant cost savings

Hybrid Relationship Model

  • Developing the right mix of onsite, offsite and offshore
  • A customized solution designed to meet specific project requirements

Mr. Tom Mullin
Tel: 201-476-5522
Fax: 201-307-5792
Email: tmullin@butler.com

Mr. Eric Satterwhite
Tel: 909-390-6940
Fax: 909-605-5709
Email: esatterwhite@butler.com

INDUSTRY TRENDS