System Management

To create and sustain strategic advantage, Enterprises need to focus their resources on core competencies clear focus on core competencies, rather than maintaining IT systems.

The complexities of the various systems, applications, and hardware within a company's network infrastructure make effective monitoring and problem resolution a daunting task.

Butler offers respite from these IT management functions through a viable, cost-effective subscription based outsourcing model.

Butler's System Management Services

• Configuration assistance
• Troubleshooting
• Service level management
• Release management
• Upgradation and optimization
• System administration

Butler's System Management Advantage

• A wide range of IT service delivery and support services
• Rich resource pool of technology staff to develop a unique level of service
• Monthly fees based outsourcing model
• Frees you from the hastle of licensing fees, maintenance contracts, systems administration work or database support
• Brings the cost advantage of offshore presence
• 24*7 availability enabled through global delivery model

Configuration Assistance

• Support NOS platforms like Win-NT/2000/2003, Linux, Sun-Solaris

Troubleshooting

• Assistance with problem resolution
• Diagnostic review to help isolate the cause of a problem
• Server diagnosing and problem resolution

Service Level Management

• Print services management
• Systems log monitoring, security setup & administration
• Performance monitoring
• Server performance monitoring, fine tuning & optimization
• Remote monitoring of servers from a central location

Release Management

• OS patch Updates, OS up gradation & migration
• Planning information for software updates

Upgradation and Optimization

• Pro-active capacity planning
• Server up-gradation
• Optimize system resource utilization

System Administration

• Backup administration & control
• User administration & access control
• IRIX onsite system administration
• IRIX remote system administration
• Linux onsite System administration
• Linux system tuning
• Mainframe administration